The outsourcing of the municipal sport services. A study in Bizkaia
Inmaculada Martínez de Aldama Ortúzar
Andreu Camps Povill
*Corresponding author: Inmaculada Martínez de Aldama Ortúzar email@example.com
Cite this article
Martínez de Aldama Ortúzar, I., & Camps i Povill, A. (2008). The outsourcing of the municipal sport services. A study in Bizkaia. Apunts. Educación Física y Deportes, 92, 74-80.
The study we conducted in Bizkaia, shows that the municipal sport entities have incorporated outsourcing as a fundamental technique for administration and processes management. In this case, outsourcing is not only used for auxiliary processes of the service but also for those key processes of the organization that can be considered the cornerstone from which the mission of local sport government is derived. The main reasons argued for the externalization of services are i) the search for specialists that could assured a higher level in the quality of the service, ii) costs reductions, and iii) a better response to a more demanding and diversified clientele. In this sense, sporting clubs and associations are specially taken into account for running municipal sports schools. In conclusion, service outsourcing must be included as another tool within the strategy of the organization, formalizing the its assessment and control processes in order to know the impact that outsourcing may have over the key processes of municipal sport organizations.
Published: April 01, de 2008
Editor: © Generalitat de Catalunya Departament de la Presidència Institut Nacional d’Educació Física de Catalunya (INEFC)
© Copyright Generalitat de Catalunya (INEFC). This article is available from url https://www.revista-apunts.com/. This work is licensed under a Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International License. The images or other third party material in this article are included in the article’s Creative Commons license, unless indicated otherwise in the credit line; if the material is not included under the Creative Commons license, users will need to obtain permission from the license holder to reproduce the material. To view a copy of this license, visit https://creativecommons.org/licenses/by-nc-nd/4.0/deed.en